Before I get into it…
Join me this Friday or Saturday at NOON Eastern for a LIVE training on how my gym added 29 new members in 31 days…that each paid over 1K on average.
I’ve boiled the reasons why this happened into 3 things and this week’s webinar gives you all 3…so you can sprint home afterwards and implement them yourself .
You Can Register Here.
At today’s weekly staff meeting, I flipped out.
We found a glitch and had 2 people on the schedule that were not coming to sessions or paying.
Normally I do not get involved in this stuff but Vanessa (my wife) was trying to put herself in the 6 AM session.
When she went to do that,it was full…not one spot available.
When she told me I asked her who was on the schedule.
She started to read off the names…
When she got to one particular name she said, “wait….”
I saw this guy at the store just last week and he said he had not been to the gym in months.
I brought this up at our meeting and was not happy about it.
It was simply a mistake on our part.
Here was the action step we took:
1. Audit the entire schedule to make sure this is not happening anywhere else
2. Review the current system to see how this could have happened and identify if this was a people issue or a system issue
3. Present to me any necessary changes based on the findings
Here’s why I flipped out:
Now more than ever, there should be no money leaks in your business.
You cannot fill a leaking bucket.
As much time, money and energy we spend on marketing there is not a possibility to fill our bucket when stuff like this happens.
In defense of my team, I do think this was a specific issue with these 2 people and we HAD been in contact with them.
But, the issue remains, if you want to run your business during a pandemic, absolutely no leaks can be allowed.
P.S. If you are on top of this for your business I invite you to fill your bucket with new clients at the link below.
Register here to join my FREE LIVE Training this Friday and Saturday