I used to yoga.
I stopped, just because.
If they called me to come back, I would join again.
If your somewhat good at what you do and care about people most people not leave your gym in a big dramatic blowout.
Here are the 3 reasons people leave:1. Life got in the way
They got busy with other things. They went on vacation and never got around to coming back. They had some aches and pains that made them skip the gym, a new season changed their schedule, etc.
2. You did something to drive them away
You may be thinking you rarely get people that tell you they are leaving because you did something wrong. The reality is very very few people will actually tell you. In fact, 96% of unhappy clients who experience something negative will not tell you about it. Those people that are getting on your nerves because of all the complaining they are doing should be thanked, profusely. They are the 4% that are actually giving you a warning and some time to make the change.
3. Your gym did not fit into their life anymore
They moved away. They got in shape and felt like they could do it on their own. They wanted to explore a new form of exercise that maybe you didn’t offer such as Yoga, Pilates or Kickboxing.
I could go on for what to do about this for days but I will leave you with one simple tip that will be very impactful.
Step 1: Create a list of all former members
Step 2: Call them and ask them to come back
I recently presented my full reactivation system to my Mastermind members during one of our weekly Zoom calls.
With this info, one of our members took massive action and got 14 former members back in his gym in one day!
This is something you should do.
Vince
P.S. The New Client Surge programs starts December 6th and there are 10 spots remaining. The full details of the program are going to releasing next week. For now, to learn more, reply to this email to get on a call to see if it’s a fit for you.
PLUS: Whenever you’re ready… here are 4 ways I can help you take YOUR business to the next level:
1. Join Our 6-Week Client Surge Program
Join us for 6-Weeks for the New Client Surge Program. It’s going to be 6 live modules. I will be solely focusing on helping you build a predictable system to get new clients and make more.
To sign up for the 6-Weeks for the Client Surge Program, email Vince@gabrielefitness.com and put “Client Surge” in the subject line.
2. Spend the Day at Gabriele Fitness with Me and My Team
This will be the most productive day in your business building career. Come with a big challenge such as not having a marketing plan in place or not being able to remove yourself from your business, and we’ll roll up our sleeves together and knock it out. You’ll leave with a very clear plan to win. You’ll also get to see my 7-figure gym in action and talk to the members of our leadership team to learn how things run around here.
Send an email to megan@gabrielefitness.com, and put “Day at GFP” in the subject line.
3. Join my Mastermind
Join a super motivated group of gym owners who meet 4x/year to make more money so they can have more free time with their family. There is so much more you get with this, but the only way to apply is through a call with me and I will unpack everything for you.
To apply for the Mastermind, send me an email, Vince@gabrielefitness.com, and put Mastermind” in the subject line.
4. Work with me One-on-One
If you’d like to work directly with me to do things like become a better leader, systemize your business, or simply get yourself out of the day-to-day… just send me and email, vince@gabrielefitness.com, and put “One-on-One” in the subject line… tell me a little about your business and what you’d like to work on together, and I’ll get you all the details!