Join Vince and SPF Mastermind Legend, Anthony Bevilacqua, for a podcast that’ll give you a system on how to handle member cancelations
Here’s a sneak peak at some of their key points:
Pre-Step 1A: Reach out to all
clients a couple of times a month just checking in on them. This sets you up
and lets the clients know you actually care about them!
Step 1: Get on the phone with them or sit with them when you can
Step 2: Figure out the real reason they want to cancel by asking the magical question: Whats the number 1 reason why you are deciding to cancel your membership?
Step 3: Once you figure out the exact reason run through the possible solutions you can offer them and use this line on them:
P.S. Want to test drive Vince’s new Marketing Membership Club so you can get all the money-making advice you handle….for $1?